Segment 1: Person-centered care honors and respects elders and those working closest with them. It involves a continuing process of listening, trying new things, seeing how they work and changing things in an effort to individualize care and de-institutionalize the nursing home environment. In this segment, Vicky Bartlett, the president and CEO of Sunset Retirement Communities in Toledo, elaborates on person-centered care and how successful it can be.
Segment 2: The trend of nursing homes to embrace a person-centered care philosophy makes a person the primary authority on his or her life. By giving their residents a voice and then listening to what they have to say, many nursing homes have taken steps to not only improve quality of life of the resident, but also their family members. Micki Horst, whose brother-in-law resides in a nursing home, joins the show to discuss this important topic.