The coronavirus pandemic has put unprecedented pressure on the American healthcare system. It also caused healthcare systems to rethink how to deliver care to patients not infected with the coronavirus. Long-held regulations around telemedicine services, professional licensing, and restrictions on healthcare workers relaxed. Despite these efforts, hospitals still lost millions of dollars in revenue as elective surgeries were canceled and patients, fearing they might contract the virus, skipped in-person treatments and routine screenings and appointments. This is a trend that is likely to continue - according to the Kaiser Family Foundation, as many as 27 million Americans have lost employer-sponsored health insurance due to job loss during the crisis. What does all of this mean for the future of the healthcare delivery?
Tomislav Mihaljevic, M.D., President and CEO, Cleveland Clinic
Akram Boutros, M.D., FACHE, President and CEO, The MetroHealth System
Dan Moulthrop, CEO, The City Club of Cleveland