Did Insurer Violate Consumer Sales Practices Act in Repair Estimate That Included Non-Manufacturer Auto Parts?
Farmers Insurance of Columbus, Inc. v. Jerry Dillon and Nancy Dillon, Case no. 2014-0451
Fifth District Court of Appeals (Coshocton County)
In a dispute involving an estimate calling for the use of non-manufacturer auto parts for a repair, does an insurer engage in a "consumer transaction," as defined in the Ohio Consumer Sales Practices Act?
Is an insurer's repair estimate using manufacturer and non-manufacturer auto parts an "unfair or deceptive act or practice," according to the Ohio Consumer Sales Practices Act?
February 24, 2015