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A SERVICE OF OHIO'S PUBLIC BROADCASTING STATIONS
A SERVICE OF OHIO'S PUBLIC BROADCASTING STATIONS
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Getting your way with customer service representatives can be a nightmare...for both the customer and the customer service representative. How do you handle customer service problems, and how can you make sure you get what you want? We'll have our consumer affairs specialist, Sheryl Harris, with us so what other consumer affairs questions are on your mind? Scams about ebola? Fake Kickstarters?
Guests:
Sheryl Harris, Consumer Affairs Columnist for the Plain Dealer
Christy Page, President and CEO at the Better Business Bureau of Akron
Matthew D'Uva, President & CEO of SOCAP International
Bob Dyer, columnist for the Akron Beacon Journal
Guests:
Sheryl Harris, Consumer Affairs Columnist for the Plain Dealer
Christy Page, President and CEO at the Better Business Bureau of Akron
Matthew D'Uva, President & CEO of SOCAP International
Bob Dyer, columnist for the Akron Beacon Journal
October 30, 2014