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A SERVICE OF OHIO'S PUBLIC BROADCASTING STATIONS
A SERVICE OF OHIO'S PUBLIC BROADCASTING STATIONS
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Great service in a restaurant might warrant a big tip, but that money is often split among the whole staff-even management. Ohio's Tip Fairness Act would ban the practice of "tip pooling," but opponents say it would prevent wait staff from working as a team. We'll talk about the Act, and about whether tipping should be banned altogether.
Guests:
Michael Lynn, Professor of Services Marketing, Cornell University School of Hotel Administration
Elizabeth Lessner, restaurant owner
Daniel Post Senning, author and manager of online content at the Emily Post Institute
Guests:
Michael Lynn, Professor of Services Marketing, Cornell University School of Hotel Administration
Elizabeth Lessner, restaurant owner
Daniel Post Senning, author and manager of online content at the Emily Post Institute
June 9, 2014